A day in the life as a Happiness Engineer

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Waiting for carpool

This post is part of a series describing what Automatticians do on a daily basis. You can read more posts like this by following the tag #a8cday on WordPress.com and Twitter.

Because we all work remotely, there’s no one typical “day in the life” for an Automattician. But here’s what my day as a Happiness Engineer might look like:

6:07 am: My alarm goes off, playing an old INXS song. What can I say, it makes me feel younger. Like the 13-year-old me who was planning to marry Michael Hutchence.

6:08 am: I hear the boys’ alarm goes off. Theirs plays “Everything is Awesome.” If I woke up to that, I’d hate the song within a week, but it actually seems to make them happy in the mornings, miracle of miracles.

6:15 am: I really get out of bed, for real this time. I join the boys in the living room, where they’re all huddled together on the sofa. Not because they can’t stand to be apart, but because whoever is sitting in the middle is holding the iPad while they watch a Minecraft video on YouTube.

6:45 am: Make my coffee, make sure the boys’ stuff is in their backpacks, get their breakfast ready. (Notice I didn’t say “cook their breakfast.” Making their breakfast entails putting cereal into bags and pouring a cup of milk that they’re supposed to share, but hardly ever touch.) Yell upstairs to the boys to finish getting dressed, brush teeth, put the freaking iPad down, come downstairs, etc.

7:15 am: Carpool arrives! The boys are off to school. Peace and quiet for the next several hours, ahhh…

7:30 am: Another cup of coffee, maybe? Turn on the dishwasher, maybe throw on some laundry.

7:45 am: Take coffee upstairs to my office (which is also the guest room and the boys’ playroom.) Log on to my computer. Check out any messages in Slack that came in overnight. Check email. Open the list of a dozen or so P2s that I like to be caught up on. Some are directly related to work (my team’s P2, for instance) and some are watercooler. (Fitness, kids, random funny stuff, etc.)

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My office. Most days.

8:15 am: Log on to Live Chat, which is what I do every day. Chat with users. Chat with my coworkers on Slack. If things are slow, write a blog post, write a P2 post, check out any updates to P2s that I follow. I have a Varidesk so I can work standing or sitting. It’s good to break things up a bit. Still contemplating the treadmill for under the desk. Maybe one day.

Noon: Lunchtime! Log off the live chat system, go downstairs, eat some lunch. Take a few minutes away from the computer. In theory. That would be ideal, but I usually spend lunchtime catching up on Facebook, email, etc. Erm, take a shower if I haven’t already.

12:30 pm-ish: Log back on to live chat. Chat, chat, chat.

2:15 pm: Today’s my day to pick up the carpool of kids from school, but I like to get in some exercise first, so I log off and head to the gym (yes, I took a shower a few hours ago. I’m weird like that, okay?) and then across town to school to pick up a vanload of kids.

4:30 pm: Back home. Husband greeted. Kids given snacks and a very strong suggestion to get their homework done. I log back on for a while, juggling clones and chats.

5:30 pm or so: Log off for the day. Spend time with my family. Make dinner, oversee the homework that wasn’t done earlier, put the boys to bed, all that fun stuff.

10:15 pm: Nighty-night time for me.

So that’s a pretty typical day. I may not have worked a solid eight hours in a row, but there are the days when I don’t have to pick up the kids, so I may work straight from 8:00 to 5:30. I may take an hour in the middle for a bike ride instead of going to the gym. If it’s one of the days I volunteer in the school cafeteria, I may work at Starbucks in the afternoon until it’s time to pick up the kids. There are also days when I train trial Happiness Engineers, and those days obviously look very different. I love the flexibility my job affords me to do these things. I also love talking to our users all day long, and doing everything in my power to make them happy.

If you like the look of my day, we’re hiring! (Don’t worry, the carpools are optional.)

It’s like being in a postcard

Was taking family pictures (for someone else) this weekend in the French Quarter, and couldn’t resist taking this postcard-perfect shot of St. Louis Cathedral and Jackson Square and the line of horse-drawn carriages out front. Cliched, sure, but for a reason.

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Our summer beverage of choice

If you know me, you know I hate to be stuck at home. Even though sometimes I think the boys would rather just hole up in the air conditioning, I get stir crazy. I’ll do anything to get out of the house. Fortunately, between sports and birthday parties and trips to the park, I don’t have to think too hard about things to do.

Because it gets so freaking hot and humid here, I always pack snacks and juice drinks. Especially juice drinks. The boys will drain a Capri Sun pouch in about twelve seconds, so I have to pack plenty.

I like packing Capri Sun in particular for a few reasons…

  • Most of their juice drinks have no artificial flavors, colors, or preservatives in their 100% Juice products.
  • The foil packs don’t get crushed or leak in my bag.
  • What kid doesn’t love punching a hole in the pouch? I know I loved it growing up.

Now all four varieties of Capri Sun pouches have clear bottoms, which is pretty cool, so now you can see exactly what your kid is drinking.

  • Capri Sun Juice Drink
  • Capri Sun Roarin’ Waters Flavored Water Beverage
  • Capri Sun 100% Juice
  • Capri Sun Super V Fruit and Vegetable Juice Drink

caprisun1But my favorite kind to get are the Super V* variety, because it means they’re getting 1 serving of fruits and vegetables in. Score! You know my struggle with getting fruits and vegetables into the boys, even in juice form, so the fact that they actually love Capri Sun makes my life easier. And the fact is, with three boys in this hot climate, we go through a lot of juice drinks. I really appreciate the affordability of Capri Sun.

And when it’s my week to bring the snacks to baseball or soccer, it’s so easy to just grab a box of Capri Sun for the kids. I like to stick the box in the freezer for a little while before the game so it’s still cold at the end.

Speaking of sports, Capri Sun Roarin’ Waters is an official sponsor of Major League Soccer. For the second year, Capri Sun is giving kids the ultimate sip of liquid swagger by inviting kids to take on professional athletes and win! This year, Capri Sun leveraged the excitement of their MLS sponsorship by gathering together a team of soccer pros. These guys are some of the best in the league. But when it comes to playing kids in the way kids play… the pros don’t stand a chance.

The Kids vs Pros MLS Soccer Showdown Instant Win Game will send four kids, their friends, and families to sunny Orlando, Florida, to take on MLS Pros in a live event. At the event, kids will truly stand out by competing in soccer-themed contests where being kid-sized gives them an amusing advantage over the Pros. Plus, there are thousands of instant win soccer prizes for daily chances to win.

The contest started on July 28. Parents can find information on specially marked boxes of Capri Sun and on the official website here.

NO PURCHASE NECESSARY.  MANY WILL ENTER, ONLY FOUR WILL WIN A GRAND PRIZE. Open to residents of the 50 United States and D.C., 6-17 years of age. Game starts 7/28/14 and ends 11/30/14.

*Each pouch provides 3/4 c. fruit juice, which is 1 1/2 servings of fruit according to the U.S. Dietary Guidelines. As part of a well-balanced diet, eat a variety of fruit every day and be sure to make most of your fruits whole fruit.

Triathlon #2 recap – Girl Power

10354156_10152508670346725_9178356250560875686_nToday, my friend Heather and I finished our second triathlon. I had high hopes that I’d do better this time, for a few reasons.

  1. It’s September, not July.
  2. I spent a week in the mountains doing a 5k, a 20 mile bike ride, a Crossfit class, a Barre Method class, and hiking. (Fine. Eating and drinking too.)
  3. I knew what to expect.
  4. I knew what to do and what not to do, based on what I learned last time.

Alas, in some regards I did do better, and in others, I did worse.

My official results:

Screenshot 2014-09-28 11.37.57

So, the swim was further, the bike was shorter, and the run was the same length as the Rocketchix triathlon.

I picked up Heather at 6 am, and we headed across town to the UNO campus where the race was being held. We’d been keeping an eye on the weather, and the chance of rain was hovering around 50% for the morning. I was glad for the clouds, but nervous that it would start pouring.

We got there, got our bikes set up (with a tote bag this time, not a crate) and set up everything in the transition area. I appreciated that this race had specific spots for each of us, not just “find a spot on the rack.” Made things a lot more organized.

Soon enough it was time to go inside to the aquatic center. Just like at Rocketchix, we were self-seeded. I thought I might be able to finish the swim in about 9 minutes, based on my previous time. So basically, I headed to the back of the line. There were about six women behind me and 340 in front of me. Yeah, it took a while to get in the pool. Heather went in very early, so I was able to watch her swim, which was nice. Forty-five minutes, later, it was my turn. This pool was 50 meters long, not at all what I was used to. And let’s face it, it’s not like I’d done much swimming before this race. But I got in, and since the timing chip around my ankle wasn’t too tight, my foot didn’t cramp up.

I had plenty of room, and I even passed some women without too much trouble. I did a lot of backstroke, though, which probably explains why my time was a bit slower. But I felt so much stronger and less panicky, so I’ll take it.

Funny aside…Heather and I were really dismayed by our swim times. We were comparing our pace to the last race, and it just seemed way off. Turns out, the first race was 200 yards, and this one was 300 meters. Whew. In the end, I figured out that for Rocketchix I swam 1 yard every 1.63 seconds, and this one was 1 yard every 1.89 seconds. I think I did the math right. Hmm.

After the swim, I got out of the pool and walked to transition. It had started sprinkling, so the concrete was very slick. No biggie. I don’t care that much about transition times. Nevertheless, I shaved a couple of minutes off. Got my damp socks and damp shoes on, threw on my helmet, and off I went on the bike. Right up a hill and into the wind. Fantastic.

The bike course went along the lakefront, and remember, it was a cloudy day. A storm was rolling in. The wind was fierce. The course was a lopsided T shape. We turned right onto Lakeshore Drive for about a mile (into the wind), then we turned around with the wind at our backs for about 5 miles. Ahhh, that was nice. But every foot I rode I knew it was going to be hellish coming back. And so it was. At the turnaround, the wall of wind hit me like…a wall of wind. I mean, no point in being poetic about it. It sucked. Oh, and there were hills. I mean, technically they were levees and overpasses, but hills nonetheless. Going up a hill with the wind pushing you back is pretty sucky.

Since we couldn’t have music or anything, I spent the time making up songs about how much the wind and hills sucked. I wonder how many people were singing “Against the Wind” to themselves? Probably a lot. I also made up songs like, “Stupid Hill,” sung to the tune of Garbage’s “Stupid Girl.”

But eventually it ended. (Not until the person in front of me took a wrong turn and led me UP A HILL WE DIDN’T HAVE TO GO UP. That was suboptimal.)

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fakest smile ever.

When I got to transition, there were people all over the place who had already finished, getting their bikes and generally being in the way. I don’t think they realized that the swimmers from the back of the pack were only just then getting back from their bike ride. A little crappy, but whatever. I chucked my helmet off, racked the bike, and off I went for a very slow run/walk.

Well, I say very slow, but it was really faster than at Rocketchix. I managed to finish the run with faster than 12 minute miles, which surprised me. I felt like I was running through sludge. Anyway, before too long (the run was only two miles, after all), I was done! My friend Robin (who sang the national anthem at the beginning, beautifully) was there at the finish with her husband and their triplets, cheering me on. That was nice. 🙂 And Heather was there too, of course. She had finished about an hour earlier, so I’m sure she was glad to see me finally cross the finish line. Ha!

Next up I have a four mile race in November, and I might try to find some 5Ks to do in the meantime. I just rejoined Weight Watchers so hopefully by next spring I’ll be better shape for another sprint tri. We’ll see…

No more contacts! (Need some?)

Today is the last day I will ever wear contact lenses. Hopefully. Certainly these contact lenses.

My LASIK procedure is in three weeks, and I have to stop wearing my lenses today to prep for it. And I have five pairs left. So I thought I’d post the prescription here on the very very very off chance that someone here wears the same type and prescription. If they work for you, you can have them.

They’re Biofinity Toric lenses (for astigmatism) with these prescriptions:
Photo Sep 28, 12 10 16 PM

I am also more than happy to send them to a charity, if there is one that accepts contact lenses. So please let me know if you know of one. Googling wasn’t a ton of help.

Please share this with anyone that might be able to use these.

Things happening soon

All of my energy for the past month or two has been focused on the Grand Meetup. Now that it’s over (sob) I can start thinking about what’s coming up next.

Girl Power Triathlon

Oh, that’s this weekend. Which is pretty good, actually. All of the exercise I did at the GM (which was a lot) at 6900 feet will hopefully help. Yesterday I went for a run on the treadmill and it seemed easier than before. It could be psychological, or it could be something about being back at sea level, oxygen, etc, etc. Doesn’t matter, honestly. I’m hoping I do better than I did at Rocketchix, that’s my only goal.

Lasik

That’s in less than four weeks now. Sunday (the triathlon) will be my last time wearing contacts ever in my whole entire life (I hope!) This makes me very happy. I am definitely avoiding thinking about anything involving lasers and my eyeballs.

Halloween

The boys don’t seem to care about what they’re going to be this year. This dismays me. Not that I get super into it (except for the candy part), but aren’t they a little young to be jaded about it already?

Their birthday

Likewise, they don’t seem to care about their birthday party. As long as they get some form of Nintendo DS, they’re good. Considering how much three of those suckers cost, I probably should just forego a birthday party altogether. I’m sad how much this prospect appeals to me.

In other, more current news, I have to share this little story. I was helping a user a few weeks back, and it turns out their website is for a podcast they do for kids. The subject of the podcast is video games, toys, etc. Um, I might know three little kids who would enjoy this podcast. Anyway, the user was so happy with my help (pats self on back) that the boys and I got a shout-out in this week’s episode. Check it out. And, they want the boys to be guest hosts one day. Ack! I cannot imagine anything more adorable. Love.

Park City trip wrap-up

I can’t possibly recap the entire trip, but I’ll write about some of the highlights.

It was incredible, spending time with all of the people I’d been working with over the past year. All these amazing people, finally getting to have a conversation in real life and put a voice to the face. We worked, we learned, and we had a lot of fun. I’ve already posted about some of the things we did.

I gave a talk about how to tell the boys apart (here’s the video.)

I ran a 5k. At 6900 feet.

I got another tattoo.

I took a Barre class. It hurt.

I took a Crossfit class. It hurt even more.

I went on a 20 mile bike ride in the mountains. Ouch.

I went on hikes. Beautiful. Less painful.

I rode terrifyingly high gondolas and chairlifts up mountains and across alpine meadows.

I got out of breath climbing up a flight of stairs (that altitude, man!)

I won a round of Cards Against Humanity.

I lost a round of Mario Kart.

I talked and hugged and ate and drank and laughed.

And I took lots of pictures.

Terrifying gondola ride:

It’s just ridiculous

A couple of coworkers and I went on a hike yesterday. We took the world’s scariest gondola ride (I’m guessing. It was also my first) up the mountain and then “hiked” a little nature trail. It was just unutterably, insanely, ridiculously gorgeous. A little over-the-top, if you ask me. I mean, ENOUGH ALREADY with the beauty! You’re just showing off now, mountain!

PS I didn’t edit these photos at all. That’s exactly what it all looks like.

Number three

So this happened yesterday.

tattoo

I make it sound like it was a spur-of-the-moment thing. It wasn’t, I’ve been thinking of getting three bunnies for a while, but kind of vaguely. And then the opportunity came up to go on a tattoo outing at the Grand Meetup and I decided to go for it. (Yes, at a work conference, we had an outing to get tattoos.)

Why bunnies? I wanted to get a tattoo to represent the boys, and I wasn’t sold on their initials (I tried, but couldn’t make LOM look not weird.) My other idea was three bunnies, because I’ve always called them my bunnies. It’s a bit more vague than initials, I think. But definitely not badass. Everyone who saw it today said, “awww, so cute!” so maybe I should have gotten fangs on them or something more hardcore. Then again, my other tattoos aren’t exactly skulls and daggers, so this is definitely more me.

(Sorry Mom.)